Lakeside Complex takes your privacy very seriously, and we ensure we comply with the Data Protection Act 1998 at all times when collecting your personal information.
You can browse our website or make enquires with our Box Office without disclosing any personal information. However, if you choose to book tickets or workshops, register to be kept up to date with our events, or provide your personal data in any other form, we will only process your data in accordance with the relevant legislation.
If you choose to provide any details about yourself while browsing our website, you consent to Lakeside Complex collecting, storing and processing it. We will only use this data to send you news, information about events and offers, or to ask you for feedback on how we are doing. We do not allow anyone outside Lakeside Complex to see any of your personal data at any time, for any reason, without your consent.
If you make an online transaction with us, you give us permission to provide your financial and contact information to certain third parties, such as credit card companies, where strictly necessary to complete your transaction with us. We never share financial information with anyone else outside Lakeside Complex.
If you would like to revise the information provided to us at any time, please contact one of our Box Offices.
We take all measures to ensure your personal information is kept safe and secure. If you are purchasing your tickets online, our booking pages are encrypted to a high standard meaning that your information is secure. After we have received your information, we use up-to-date technology with a view to protecting that information against loss or misuse. We also only allow authorised personnel access to personal information you provide.
Our website may contain links to external websites managed and maintained by external companies. We cannot take any responsibility for content or privacy practices within these sites.
Policy updates and questions
If you have any questions about this policy, please contact us.