Terms & Conditions of Sale


Please check your booking carefully before confirming - all sales are final and money
cannot be refunded, except in the case of a cancelled event.

A £1.00 transaction charge applies to all online sales. Please use the shopping cart
facility to book several events under one transaction in order to avoid incurring
several transaction fees.

All tickets must be collected either from Bath Box Office in advance or at the
event venue from 1 hour before the event starts. We are situated in the Bath
Visitor Information Centre at Abbey Churchyard, Bath (next door to Bath Abbey).
Alternatively, you can choose to have your tickets posted (second-class) for an
additional £1 per transaction. This option is only available on bookings 5 days prior
to an event. We regret that we cannot post tickets overseas.

Concession rate tickets will require proof of eligibility will be required upon collection.
Only one concession may apply per ticket.

Accessibility varies for each venue, for further information please call Bath Box Office so we can advise on access into each venue.

Please note that viewing restrictions apply at many venues. If you would like to
discuss the seating arrangements at a venue please call Bath Box Office on (01225)
463362. Our staff are knowledgeable about each venue and happy to help.

The management reserves the right to change artists or programmes as necessary and
also to refuse admission to latecomers at any event until a suitable break or at the first

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